On the ground at EDB Connect 2026

On 2 February we ran the front door at EDB Connect 2026. If you came through registration that morning, the part you'll remember is the part you didn't have to think about. You walked up, checked in, and had a badge in your hand a few seconds later.

That calm sits on top of a setup we've refined over a lot of events. We ran six counters: four self-check-in kiosks for guests who'd pre-registered, and two staffed counters for everyone else - walk-ins, last-minute changes, anyone who needed a hand. Splitting it that way matters more than it sounds. People who already knew they were coming move themselves through in seconds, which keeps the staffed counters open for the few who genuinely need a person.

Every counter had a thermal badge printer next to the tablet. Scan the QR from your confirmation, or register on the spot, and the badge prints right there. No pre-printed sheets to sort through alphabetically, no "sorry, I can't find yours." Register on the day and the same counter takes your details and prints your badge in one go.

None of this is flashy, and that's the point. A registration desk is judged on one thing: whether the queue moves. You keep it moving by spreading the load across self-service and staffed counters, putting a printer at every station, and letting pre-registered guests handle themselves, even when everyone shows up in the same fifteen minutes.

Same kit, same thinking we bring to every event we run. It's also the platform we license to organisers who'd rather run it themselves. If you've got a morning where a few hundred people arrive at once and the first impression can't wobble, this is the part we quite enjoy getting right.